Shipping & Returns
Shipping Policy – Roopasri Herbal Hair Oil
Thank you for choosing Roopasri Herbal Hair Oil. We are committed to delivering your orders in a timely and efficient manner. The following terms and conditions outline our shipping process and policies.
Payment Information
We currently accept prepaid orders through secure online payment methods. We offer multiple payment options to ensure a smooth and convenient checkout experience. Please note that product prices are subject to change without prior notice. Shipping and handling charges may vary depending on your location and will be calculated and displayed at checkout.
Shipment Processing & Delivery Time
All orders are processed within 24 hours of confirmation. However, shipments are not processed or dispatched on Sundays and public holidays. Once shipped, delivery is typically completed within 3–5 business days, depending on your location. Please note that delivery timelines are estimates and may vary due to external factors such as courier delays or regional service availability.
During periods of high order volume, there may be slight delays in processing and shipping. In such cases, we will keep you informed via email or phone regarding the status of your order. We request your patience and understanding in such situations.
Order Cancellation
Once an order is placed, it cannot be cancelled or modified for security and processing reasons. Additionally, orders that have already been shipped cannot be cancelled under any circumstances. We encourage customers to carefully review their order details before confirming the purchase.
Out-of-Stock Products
We strive to maintain accurate inventory at all times. However, in rare cases, a product may become unavailable after an order is placed. If this occurs, our team will contact you promptly to inform you of the situation. We may proceed with shipping the available items, while the remaining items may be delayed or handled separately based on your preference.
Shipping Charges & Delivery Estimates
Shipping charges are calculated based on your delivery location and will be clearly displayed at the time of checkout. Delivery timelines may vary depending on the destination, courier service, and other logistical factors.
Damages During Shipping
Roopasri Herbal Hair Oil is not responsible for products that are damaged or lost during transit. If you receive a damaged package, we recommend that you immediately contact the courier service to file a claim. Please ensure that you retain all packaging materials and damaged items, as they may be required for verification during the claims process.
Contact & Support
If you have any questions or concerns regarding shipping, delivery, or your order status, please feel free to contact us at roopaherbals2022@gmail.com. Our team will be happy to assist you.